The game requires that players be connected to the Internet to play, however, and EA's servers were quickly overloaded. The trouble began on March 5, when SimCity returned after a 10-year hiatus.

'The good news is we have solved most of the major issues and players are really enjoying the game.' 'We know we messed up and want to sincerely thank you for staying with us,' according to the email sent to SimCity Mayors. The offer is only for PC digital download titles, not console games. Players have until March 30 to redeem their free game. PST, EA said.Īs for the fine print, the offer is only available to those who have purchased and registered their copy of SimCity by March 25 at 11:59 p.m. During the rollout, users may get access to the free game portal slightly before or after others in their region, but it should be live for everyone by Friday at 5 p.m. The redemption portal will be rolling out country-by-country, beginning this Wednesday in North America, followed by Europe, Asia, and South America. Players can redeem their free game through a portal inside the Origin desktop client. Users will be able to choose between 'some of the hottest games in the EA portfolio,' including: Battlefield 3, Dead Space 3, Mass Effect 3, Bejeweled 3, Medal of Honor Warfighter, Need for Speed Most Wanted, Plants Vs. Those affected by the recent SimCity launch disaster can begin claiming their free PC game download this week, Electronic Arts's Maxis Label said in a Monday email to players.

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